90 Day Money Back Guarantee

Hey, we get, it's hard to trust a product that sounds too good to be true. That's why we're proud to offer our 90 Day No Fuss Money-Back Guarantee for our IPL Full Body Laser Hair Removal Handset! We strongly believe that with consistent use you will see the results you are looking for, but for whatever reason we are proven wrong, we are more than happy to accommodate a return.

If you are indeed unsatisfied with your results, here's how to claim your money back:

1. Trial our IPL Handset for at least 60 days from the date of delivery, but no more than 90 days. This is to allow a suitable amount of time to achieve optimal results. 

2. You must complete a total of at least 16 treatments, recommended at 2 sessions each week for a total of 8 weeks. Please take weekly photos of the area(s) you are treating at the start of each week before your sessions. Please ensure all photos are clearly date and time-stamped. This can be easily achieved by taking a screenshot of the image with the date and time on your phone.

3. If there are no noticeable results in hair reduction, email your 8 weekly photos to us at contact@trysilkskinco.com with your order number, and we will review your application.

4. All 90 Day Monday Back Guarantee applicants MUST be submitted within 90 days of receiving your IPL Handset. This is the confirmed delivery date of your order. 

5. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded. 

If the above conditions are satisfied, please complete the following return steps:

1. Please do not return the products without contacting us first, items returned without an approved request will not be accepted.

2. Once approved, return our Handset (in its original packaging) via a trackable mail service to the address provided by our customer care representative.

**Real postage costs for the sending and return of the product are the full responsibility of the customer and will not be refunded.

3. Incomplete, indecipherable or illegible claims will be deemed invalid. We reserve the right to refuse any unauthorized returns.

4. Once returned, your product purchase price will be refunded to you. Refunds will be processed in their original form of payment only. Please allow up to 30 days for your credit card company to process your credit.

**Please note that this guarantee will be voided if the product has been damaged due to misuse or negligence

 

Customer Service Contact

If you have questions please contact us. You can email contact@trysilkskinco.com and our professional customer service team will get back to you within 2 business days.